SAFETY AND CARE

All animals are handled personally by our staff, who are fully experienced and have been with the company for many years. All of our agents are professional pet handlers, trained to understand pet behavior, recognize potential problems or needs, and respond to them quickly and caringly.

What do we offer?
SHANGHAI M&D PET SERVICE CO. LTD. 

can handle all of the followings:


Export Assistance and Blood testing
1. Provide the tailor-made movement plan for your pet according to your needs.
2. Provide Door-to-Port or Door-to-Door picking-up and departure service.
3. Provide IATA approved flight kennels
4. Provide Blood testing for your pets (by an approved laboratory in Germany)
5. Provide specialized consultation and make proper arrangement to meet the export and import of destination requirements.
6. Coordinate with Shanghai ShenPu Animal Hospital (The official hosptial) to provide all related actions, including Vaccination, veterinary consultation, quarantine & transportation, etc for international travel.
7. Liaise with any parties involved including the government department, legal representative and the import agent, who can be appointed by client.


Import Assistance
1. Provide specialized consultation or assistance on immigration formalities for your pets.
2. Verify the pet's documentation to meet China entry requirements in order to ensure no hold-ups on arrival.
3. Handle all Customs clearance, documentation finalization, quarantine arrangement and any other required procedures at destination.
4. Help you to transport your pets from quarantine or airport terminal to your new residence.
Domestic Assistance
1. Provide specialized consultation or assistance on domestic transportation for your pets.
2. Provide airlines booking service for domestic transportation.
3. Provide Ground transport between local cities.


Boarding Assistance
We have many partners are professional Kennel and we can help you to find one suitable place for vacation, waiting for new residence or waiting for the departure.